Frequently Asked Questions

What kind of products does Kadex sell?

Kadex offers a curated range of smart tech, personal care, and lifestyle essentials designed for everyday performance and convenience.
Do your oral care products come with warranty?

Yes. Our electric toothbrushes and electronic devices include a manufacturer warranty. Warranty details are listed on each product page.
What comes with the Electric Rotating Toothbrush?

Each toothbrush includes:

  • 1 Handle
  • 2 Brush Heads
  • 4 Bonus Replacement Heads
  • Charging Cable
  • User Manual

Replacement heads are also sold separately.
How long does shipping take?

UK orders typically arrive within 3–7 business days. International shipping times may vary depending on location.
Do you offer international shipping?

Yes. Shipping costs and delivery estimates are calculated at checkout.
Can I return my order?

Yes. We offer a 30-day return policy. Items must be unused and in original packaging.
Are your products waterproof?

Oral care devices such as our toothbrushes and water flossers are designed for bathroom use. Please refer to individual product specifications.